Important Battery Optimization Update [Issue & Solution]
If you missed our battery management overview in October, this is a great time to revisit it and provide product-specific information following a customer issue with battery life. They report going through batteries at a “rapid rate” on units that are primarily left in the dock and connected to power all of the time. From the guidance we shared in October, Smart Charging Habits can double battery lifespan by reducing cycle wear and preventing thermal damage. Limit charges to 80% to minimize cell stress. Avoid full discharges below 20% or overcharging. Use only manufacturer-approved chargers and charge at room temperature (avoid temperatures below 0°C/32°F or above 40°C/104°F). For storage, keep at 40-50% in a cool, dry place. It is also recommended that you discharge and manually calibrate the batteries in your tablets, laptops, and handhelds every two to three months. Your rugged devices include settings management software, and while they won’t remind